We are in a unique situation that creates chaos. The new GLX is a beauty. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). Upload or insert images from URL. Normally there is no wait on replacement. Monday, December 14, 2020. Final score: No. Loomis Contact Us | Contact Information Finder Loomis customer service. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. They will send you a rod almost immediately and they can tell you what they have on hand. 3 Adams Central 47, No. Contact us. JetSure is the only AOG insurance solution available today. I have a part from Daiwa that is delayed about three months. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Please note: applicable product discounts will be displayed in the cart. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . You cannot paste images directly. Create New Customer Account - American Legacy Fishing, G Loomis Superstore go online and print out the warranty form. Follow a few simple steps to receive a replacement tip. Loomis Customer Service | The North American Fly Fishing Forum Search all available positions or learn more about eligible benefits. They send you the new rod and you send them the old one back. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Regardless of the situation, there is a dedicated support or account resource ready to help. As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). I really dont like complaining and would much rather postabout how great something is. Creating an account has many benefits: check out faster, keep more than one address, track orders and more. 201 Westcreek Blvd gatlinburg civil war museum; premarital counseling grand rapids, mi. For warranty questions, click here. 427 Pido Road Peterborough, ON K9J 6X7. These facilities are not open to the public! Customer Services - G. Loomis You may pay a price for the rod at first, but they back them up. When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. Right after we got off the water I went to try and take the rod back (I've had it about a year). Wyomissing, PA 19610 Contact us. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Contact Us - Home Page - Loomis Express Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Be the first to hear about products releases, news and events. GLoomis Customer Service - Texas Fishing Forum For general questions, please use the form below or call. charge the shipping ($20) to get it back to you. thats the way it should be though, for as much as they cost. Regardless of the situation, there is a dedicated support or account resource ready to help. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. 1-866-662-0021 For driver complaints, please call 800.327.4677. Checking on a claim? Mark Perry 67,661 For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . We are experiencing delays in parts of Canada due to weather. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. Please note: applicable product discounts will be displayed in the cart. A career at Loomis comes with many advantages. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I am not at all indifferent to the impact of COVID. For full terms, details and instructions on starting a claim, follow the link above. Sorry, but the page you are looking for doesn't exist. See Also: Loomis insurance customer service number Preview / Show details. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." I had used that rod heavily over the years and easily got my moneys worth. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. Your previous content has been restored. Email Address . All rights reserved. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Sign up for an online profile or prepare a one-time shipment using your credit card. Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! The NRX though is getting updated. G Loomis Inc | Complaints | Better Business Bureau Profile Please edit your content to remove the highlighted words below. . I actually rarely post bad reviews. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). This is a simple, solution to your AOG related financial losses. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. Register your G. Loomis rod within 30 days of purchase. I am glad your experiences were better. My partner saw it happen and was shocked a fish that small broke the rod. Copyright 2023 Loomis Armored US, LLC. G. Loomis Customer Service a lesson in patience But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. Our CollectShip service provides you with options to make it easier to process shipments. The first rod they said 2-3 months and it was less than 3 weeks. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. Outside of Canada please call 1-905-460-2530. I work for a small company with slim margins. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. This material may not be posted on another website. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. G Loomis Reviews, Complaints, Customer Service Email * Phone * I am interested , We have received your contact form submission. instructions are on the form. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. G. Loomis Casting Rods - Tackle Warehouse Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. You call, they mail the rod the following day witha return label. Every thing in between too. Hopefully others have a different experience. Be the first to hear about products releases, news and events. Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. For warranty questions, click here. G. Loomis Canada. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Brampton, ON Canada, L6T 5S6. Loomis Express. Please fill out all the fields and click Submit. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. How was your experience? That's what we call going the extra mile. . Sorry, you need to enable JavaScript to visit this website. What happens if the rod becomes 20 years old and they dont make it anymore? Phone: 1-877-577-0600. it states in thier policy they will match it up with the most closely rated rod they have. By Chaska, MN 55318 Name * First Last. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. IMPORTANT! For fly rods more than 15 years old, the Xpeditor service fee is $250. Please refer to our service alert section for updates. Write us at: National Customer Service. Messages 22 Reaction score 10. Call Sales: (612) 750-9706. All rights reserved. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. Took it fishing a few weekends ago. I was able to use the Xpeditor service and I gotan IMX. . Use this page to find answers for your general questions about Loomis and its services. I hear you. I broke the tip section of my Loomis rod in early July. A career at Loomis comes with many advantages. 2 Bridgeport 44. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Loomis customer service is second to none. That's too bad for you. Please verify you're not a robot before clicking submit. Choose from the options below and find the answers you need. Will be the last time for me. If you have an account, sign in now to post with your account. Loomis Homes. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? Pasted as rich text. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. any of our electronic shipping systems. It was as much about the indifferent attitude by the representative. Contact Loomis. According to the dictionary that I looked at, bashing involvesa level of prejudice. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Same for me. G. Loomis Updates Warranty Program/Xpeditor Service Brampton, ON Canada, L6T 5S6. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. 201 Westcreek Blvd. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Please do not hesitate to contact our toll-free Customer Service line at . Sorry, you need to enable JavaScript to visit this website. Woodland, Washington 98674. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. Customer Service | Loomis US If the tip-section of your multi-piece rod has been damaged, weve got you covered. Our technological advancements enable us to serve clients internationally. I cannot see any kind of commitment to the customer by Loomis. but they shouldn't break in the first place! 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! Paste as plain text instead, Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. good fish, but not near big enough to break a rod. It showed up in less than a week. Loomis Changes Its Broken Rod Warranty; New Rods Now Have Serial Numbers Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. I just keep the loomis shipping tube so I will have it to send the next one back in. 1-877-549-3638 and a technical support analyst will be available to assist you with Our customer support infrastructure is built on technology. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Maybe you had bad luck with them. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Unfortunately, your content contains terms that we do not allow. Contact Us. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. Same situation. "We completely understand the frustration anglers experience from either a defect that . Trafficmaster Peel And Stick Vinyl Tile Installation, Articles G